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Miss Mary Help center EU
Frequently asked questions
Frequently asked questions
Customer account
I can't log in, how do I reset my password?
How do I change my home address?
Miss Mary's newsletter
Return, exchange and refund
How do i make a return?
What is your return policy?
Can I do an exchange?
Who pays the return?
When will I receive my refund?
Payment
Paypal
How do I get in touch with Klarna?
How does Klarna invoice payment work?
VAT
Why can't I place an order?
Payment methods
Delivery
Has my order been shipped?
What delivery options do you offer?
What is your delivery time?
Order
Where's my order? (I haven't received my delivery)
I have only received parts of my order?
Can I track my delivery?
Can I change or cancel my order?
If the goods are faulty
I need to make a complaint, how do I proceed?
Contact us
How can I contact you?