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  1. Miss Mary Help center EU
  2. Frequently asked questions

Frequently asked questions

Customer account

  • I can't log in, how do I reset my password?
  • How do I change my home address?
  • Miss Mary's newsletter

Find your size

  • How to check if your're wearing the wrong bra size!
  • Tricks to solve your bra problems
  • The tricks that will help you find the prefect bra for a heavy bust!

Return, exchange and refund

  • How do i make a return?
  • What is your return policy?
  • Can I do an exchange?
  • Who pays the return?
  • When will I receive my refund?

Payment

  • Paypal
  • How do I get in touch with Klarna?
  • How does Klarna invoice payment work?
  • VAT
  • Why can't I place an order?
  • Why is my discount code not working?
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Delivery

  • Has my order been shipped?
  • What delivery options do you offer?
  • What is your delivery time?

Order

  • Where's my order? (I haven't received my delivery)
  • I have only received parts of my order?
  • Can I track my delivery?
  • Can I change or cancel my order?

If the goods are faulty

  • I need to make a complaint, how do I proceed?

Contact us

  • How can I contact you?
Miss Mary Help center EU
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